Terms of service
These Terms of Service govern your use of the Thorne website, products, services, and related features.
By accessing or using the Thorne website or purchasing products from Thorne, you agree to these Terms.
Eligibility
The Thorne website and services are intended for individuals who are at least 18 years of age.
Orders
All orders are subject to product availability and acceptance by Thorne.
An order confirmation or order number does not necessarily constitute acceptance of an order. Thorne reserves the right to limit quantities, refuse service, or cancel orders when necessary.
Prices, product availability, promotions, and product information may be changed or corrected at any time.
Product Information
Thorne makes reasonable efforts to provide accurate product descriptions and information. However, product information may be updated from time to time.
Customers are responsible for reviewing product information and following applicable product directions.
Payments
By placing an order, you authorize Thorne and its payment service providers to process the payment information necessary to complete the transaction.
Shipping and Risk of Loss
Products are shipped using Thorne's available shipping methods.
Risk of loss and title for purchased products pass to the customer upon delivery of the products to the carrier or shipper, subject to applicable law.
Thorne is not responsible for lost or stolen packages after delivery to the carrier or shipper, except where required by law.
Returns
Returns must follow Thorne's applicable return and satisfaction guarantee procedures.
Certain returns may be subject to applicable processing or restocking fees.
Intellectual Property
All content appearing on the Thorne website, including trademarks, logos, text, images, graphics, and other materials, is owned by or licensed to Thorne and may not be reproduced or used without authorization.
Disclaimer
Information provided on the Thorne website is for general informational purposes and is not intended to replace professional medical advice, diagnosis, or treatment.
Limitation of Liability
To the extent permitted by applicable law, Thorne will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the website, products, or services.
Changes to These Terms
Thorne may modify these Terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Dispute Resolution
Certain disputes are subject to binding individual arbitration and class-action waiver provisions as described in Thorne's Terms of Use.
Contact Information
Thorne Research, Inc.
620 Omni Industrial Blvd
Summerville, SC 29486
United States
Phone: 800-228-1966
Email: support@thorne.com